Security Officer

At Dijiwa Sanctuaries, we believe that true luxury lies in the peace of mind our guests experience during their stay. As a Security Officer at our beautiful Wana Desa Tanah Lot property, you become an integral part of creating that sense of safety and tranquility that allows our guests to fully immerse themselves in the sanctuary we have created.

In this role, you will be the quiet guardian of our guests' peace, ensuring that the warmth and authenticity of the Dijiwa experience remains undisturbed. Your presence will be professional yet approachable, embodying the genuine hospitality that defines our brand. You will work closely with our operations and guest services teams to maintain a secure environment while contributing to the seamless, personalized experience our guests expect.

Success in this role means maintaining vigilant awareness while remaining accessible to assist guests with any needs that may arise. It means understanding that your role extends beyond traditional security—you are also an ambassador of Indonesian hospitality, often being the first point of contact who sets the tone for a guest's entire experience.

Your responsibilities include:

- Monitoring all areas of the property to ensure safety and security for guests, staff, and property
- Conducting regular patrols throughout the resort premises, including guest areas, back-of-house, and perimeter
- Managing access control points and monitoring CCTV systems to maintain comprehensive security oversight
- Responding promptly and professionally to any security concerns or incidents while maintaining calm and discretion
- Assisting guests with directions, information, and any special requests in a warm and helpful manner
- Collaborating with other departments to support smooth hotel operations and special events
- Maintaining detailed incident reports and documentation as required by company standards
- Participating in emergency response procedures and staff training programs