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Contract FB Service

Restaurant Floor Manager

FB Service Arkamara Dijiwa Ubud Contract

About the Role

Join Dijiwa Sanctuaries as a Restaurant Floor Manager at Arkamara Dijiwa Ubud, where you will play a pivotal role in creating extraordinary dining experiences that embody our 'Sanctuary for the Soul' ethos. This position offers an exciting opportunity to lead our F&B service team in one of Bali's most cherished luxury boutique settings, where every meal becomes a memorable journey for our guests.

As Restaurant Floor Manager, you will be the heartbeat of our dining venue, ensuring seamless operations while nurturing a warm, authentic atmosphere that reflects Indonesian hospitality at its finest. Your leadership will directly impact guest satisfaction, team performance, and the overall reputation of Dijiwa Sanctuaries.

We are seeking a passionate professional who thrives in luxury hospitality environments and genuinely enjoys creating moments of joy for guests. The ideal candidate combines strong operational expertise with a natural ability to lead and inspire a diverse team.

Key Responsibilities:
• Lead and supervise daily restaurant operations, ensuring exceptional service standards are consistently maintained
• Train, mentor, and develop team members to deliver personalized, attentive service aligned with Dijiwa's brand values
• Manage guest relations, handling inquiries, special requests, and concerns with grace and professionalism
• Coordinate with kitchen and bar teams to ensure smooth food and beverage service flow
• Monitor inventory, control costs, and maintain high standards of cleanliness and safety
• Conduct regular team briefings and ensure adherence to standard operating procedures
• Handle guest feedback and implement improvements to enhance the dining experience
• Support recruitment and onboarding of new team members as needed

Success in this role means creating a dining atmosphere where guests feel welcomed, valued, and eager to return. You will build a high-performing team, maintain operational excellence, and contribute to the unique character that makes Dijiwa Sanctuaries special.

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