Front Office Trainee

Join the Dijiwa Sanctuaries family as a Front Office Trainee at Mathis Retreat Ubud and begin your journey in luxury hospitality. As the first point of contact for our valued guests, you will play a vital role in creating the warm, authentic impressions that define the Dijiwa experience. This internship offers a unique opportunity to develop hands-on skills in a world-class boutique environment while being immersed in the rich cultural heritage of Ubud. At Dijiwa, we believe that exceptional service comes from the heart, and as a Front Office Trainee, you will learn how our team creates lasting memories for every guest who walks through our doors. You will work alongside experienced professionals who are committed to nurturing your growth and helping you build a solid foundation for a rewarding career in hospitality. The ideal candidate is someone who thrives in a collaborative environment, takes pride in delivering personalized service, and is eager to learn the art of Indonesian hospitality. This role is perfect for individuals who are passionate about creating meaningful connections with people from diverse backgrounds and are excited to contribute to our sanctuary for the soul ethos. Throughout your traineeship, you will gain comprehensive exposure to front office operations, including guest relations, reservation management, check-in and check-out procedures, and incident handling. Success in this role means consistently embodying our brand values of warmth, authenticity, and excellence while developing the skills necessary to become a confident hospitality professional.