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Internship Food and Beverage Service

FB Service Trainee

Food and Beverage Service Mathis Retreat Ubud Internship

About the Role

At Dijiwa Sanctuaries, we believe in creating 'Sanctuary for the Soul' experiences for every guest, and our Food & Beverage team is at the heart of this mission. As an FB Service Trainee at Mathis Retreat Ubud, you will embark on a transformative internship designed to immerse you in the art of luxury boutique hospitality. This role is your gateway to mastering the fundamentals of exceptional guest service within our serene, culturally-rich environment. You will work alongside our passionate team to deliver personalized, memorable dining experiences that reflect the warmth and authenticity of Indonesian hospitality.

Key Responsibilities:
• Assist in all aspects of restaurant and bar service, including table setup, order taking, food and beverage delivery, and clearing, while adhering to Dijiwa's high standards of presentation and timing.
• Provide warm, attentive, and personalized service to guests, anticipating needs and responding promptly to requests to create a seamless and memorable dining journey.
• Learn and accurately describe menu items, including ingredients, preparation methods, and cultural significance, to enhance the guest experience.
• Maintain impeccable cleanliness and organization of the dining area, service stations, and equipment, ensuring a pristine and inviting atmosphere.
• Support the team in inventory management, including restocking supplies and assisting with basic stock-taking procedures.
• Collaborate effectively with kitchen and service colleagues to ensure smooth communication and efficient operation during service periods.
• Uphold all safety, sanitation, and hygiene standards in compliance with hotel policies and local regulations.

What Success Looks Like: Success is measured by your growth into a confident, guest-focused professional. You will consistently receive positive guest feedback for your attentive and warm service, demonstrate a strong understanding of our menu and service protocols, and become a reliable, integrated member of our F&B team. Your journey will be marked by a visible increase in skill, poise, and a genuine embodiment of the Dijiwa spirit.

Why This Role Matters: This traineeship is more than a job; it's an investment in your future within the luxury hospitality industry. You are not just serving food and drinks; you are a crucial storyteller, helping to weave the unique narrative of Dijiwa Sanctuaries and Ubud's enchanting culture into every guest interaction. Your passion and dedication directly contribute to crafting the soulful sanctuaries our guests cherish.

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