Ecommerce & Reservation

Join Dijiwa Sanctuaries as an Ecommerce & Reservation specialist and become the first point of contact for guests embarking on their journey to peace and rejuvenation at our luxury boutique properties. In this pivotal role, you will be the digital ambassador of the Dijiwa experience, transforming initial inquiries into unforgettable stays that align with our 'Sanctuary for the Soul' ethos.

As part of our Sales & Marketing team at Alta Sila Sidemen, you will manage the complete reservation lifecycle while ensuring every guest interaction reflects the warmth and authenticity that defines Dijiwa. Your technical expertise in ecommerce platforms combined with genuine hospitality passion will drive direct bookings and cultivate relationships that encourage guests to return to our sanctuaries time and again.

Success in this role means consistently exceeding booking targets, maintaining exceptional guest satisfaction scores from first contact to checkout, and presenting our properties in ways that capture the imagination of discerning travelers seeking authentic Indonesian luxury experiences. You will thrive by balancing technology with personal touch, using data-driven insights to optimize occupancy while never losing sight of the individual behind each reservation.

This role matters deeply at Dijiwa because you are not simply filling rooms—you are opening doors to transformative experiences in Bali's most serene settings. Your work directly impacts our ability to welcome guests seeking escape, connection, and cultural immersion.